Your Right to Cancel Certain Contracts

You have the right to cancel an agreement to buy goods and services costing more than $25 if the agreement was made:

You have the right to cancel these contracts even if you made the first contact, as long as the agreement was signed in your home.

Do I need a reason to cancel a door-to-door sales contract?

No. It is your right to cancel the agreement. You do not need to have a good reason or any reason.

How long do I have to cancel a door-to-door sales contract?

You can cancel a door-to-door sales contract until midnight on the third business day after you sign the contract.

How do I cancel a door-to-door sales contract?

You must cancel in writing. The seller must give you a written notice telling you about your right to cancel the agreement, plus two copies of a cancellation form. If you want to cancel, you can mail or hand-deliver one copy of the cancellation form to the address given for cancellation. Keep the second copy for your records. If you were not given a form, you can write your own letter.

If you cancel by mail, it is best to use certified mail so that you can prove when and to whom the letter was mailed.

If the seller did not give you written notice of your right to cancel and copies of the cancellation form when you signed the contract, then you can cancel it until three days after the seller finally gives you these documents.

What happens after I cancel a door-to-door sales contract?

If you cancel a door-to-door sales contract, the salesperson must return your money within 20 days. The salesperson then has the right to pick up the product from you. If the salesperson does not pick it up within 20 days of the date of your notice of cancellation, you may either keep it or get rid of it.

Other types of contracts

Home Improvement contracts

Unless it is for emergency repairs, installment contracts for home improvements can be canceled within three days. This right to cancel applies even if you sign the contract at the seller's place of business. Additionally, you have the right to cancel and obtain a full refund of any money paid within ten days of cancellation, if, no substantial portion of the contracted work has been performed within 45 days of the contractual start date.

To cancel, you must take written notice to the seller's place of business, saying that you are canceling the contract. The contract must tell you about your right to cancel. If you want to cancel and the contract doesn't tell you about your right to cancel, see a lawyer.

Loans or installment sales

Loans or installment sales that involve a mortgage or lien on your home can be canceled within three business days. This right to cancel applies whether or not the credit agreement is made in your home, but it does not apply to a mortgage you sign to finance the purchase or construction of your home.

The creditor must give you cancellation forms and a written notice of your right to cancel. If you cancel, the creditor must, within 20 days after receiving your notice of cancellation, return to you any money or property paid as a down payment and cancel the lien on your home. If you try to cancel but the creditor won't let you see a lawyer.

Contracts with health clubs

Contracts with health clubs can be canceled if the contract is for three months or more. You have three business days to cancel. You can also cancel a contract with a health club if :

If the construction of the health club wasn't completed when you signed the contract, you may also cancel the contract within three business days after it opens. You may also cancel if the club doesn't open at all.

If you cancel, the health club must refund your money, pro-rated, within 40 days of receipt of the cancellation notice.

Credit repair contracts

Credit repair contracts can be canceled until midnight of the fifth day after you sign the contract. Credit repair clinics are organizations that advertise that they can improve your credit record so you can get credit. Many of them are fraudulent.

Membership campground and time share contracts

Membership campground and timeshare contracts can be canceled within five days after the contract is signed. Additionally, in cases where a public offering statement (POS) is required, timeshare contracts can be canceled within seven days after receiving the POS, unless the purchases received the POS more than 7 days before signing the contract.

Some sellers have used high-pressure tactics to sell campground memberships and time shares.

Loan brokers

Some contracts with loan brokers can be canceled within five days after the contract is signed. Loan brokers are people who promise, for a fee, to arrange, attempt to arrange, or advise a borrower about getting credit. Some loan brokers charge high fees and add hidden fees to the contract.