Find the contact information for Delta Dental

We're committed to providing an extraordinary level of support and expertise for all your dental care needs. Complete the following steps to quickly and easily contact our offices.

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Call toll-free:
800-422-4234 (TTY/TDD 711)
Monday through Friday between 5:00 am and 6:00 pm, Pacific time

Call toll-free:
888-282-9501 (TTY/TDD 711)
Monday through Friday
8:00 a.m. and 9:00 p.m. Eastern Time
5:00 a.m. and 6:00 p.m. Pacific Time

Call toll-free:
800-422-4234 (TTY/TDD 711)
Monday through Friday between 5:00 am and 6:00 pm, Pacific time

Call toll-free:
888-335-8227 (TTY/TDD 711)
Monday through Friday between 8:00 am and 8:00 pm, Pacific time

Call toll-free:
800-932-0783 (TTY/TDD 711)
Customer Service representatives are available from 8 a.m. to 8 p.m. Eastern Time, Monday through Friday.

Call toll-free:
888-335-8227 (TTY/TDD 711)
Monday through Friday between 8:00 am and 8:00 pm, Pacific time

Current and Prospective Members
855-410-3255 (TTY/TDD 866-847-1264)
Customer Service available Monday through Friday (excluding holidays), 8:00 a.m. to 8:00 p.m. Eastern Time. Dental Offices
844-825-8111 (24 hours automated)

Call toll-free:
800-932-0783 (TTY/TDD 711)
Customer Service representatives are available
from 8 a.m. to 8 p.m. Eastern Time, Monday through Friday.

Customer Service (toll-free):
855-343-2337 (TTY/TDD 866-847-1264)
Monday through Friday (excluding holidays) 8:00 a.m. to 8:00 p.m., Eastern Time. International Callers — dial direct:
916-858-4803
For assistance with international dialing instructions, please visit www.usa.att.com/traveler/index.jsp

Beneficiary Services
800-322-6384 (TTY/TDD 711)
Monday through Friday between 8:00 a.m. and 5:00 p.m., Pacific Time. Provider Services
800-423-0507

Call toll-free:
800-932-0783 (TTY/TDD 711)
Customer Service representatives are available
from 8 a.m. to 8 p.m. Eastern Time, Monday through Friday.

Call toll-free:
888-335-8227 (TTY/TDD 711)
Monday through Friday between 8:00 am and 8:00 pm, Pacific time

Call toll-free:
800-932-0783 (TTY/TDD 711)
Customer Service representatives are available from 8 a.m. to 8 p.m. Eastern Time, Monday through Friday.

Call toll-free:
800-422-4234 (TTY/TDD 711)
Monday through Friday between 8:00 am and 9:00 pm, Eastern Time

Appeals
Delta Dental of California
Federal Government Programs
PO Box 537015
Sacramento, CA 95853-7015

Call toll-free:
800-422-4234 (TTY/TDD 711)
Monday through Friday between 5:00 am and 6:00 pm, Pacific time

Customer Service Current Members
Phone: 855-460-3302
Phone: 866-847-1264 (TTY/TDD)
Customer Service available Monday through Friday excluding holidays 8:00 a.m. to 8:00 p.m., Eastern Time.

Dental Offices
Phone: 844-825-8111 (24 hours automated)

Call toll-free:
800-422-4234 (TTY/TDD 711)
Monday through Friday between 8:00 am and 9:00 pm, Eastern Time

Call toll-free:
800-422-4234 (TTY/TDD 711)
Monday through Friday between 5:00 am and 6:00 pm, Pacific time

Call Delta Dental toll-free
MON–FRI 7 a.m.–11 p.m. ET
SAT 9 a.m.–5 p.m. ET
(866) 583-2085
TTY: (800) 735-2929

Call toll-free:
1-800-877-7195
Monday through Saturday 6:00 am – 5:00 pm, Pacific time Hearing impaired customers may call 1-800-428-4833 for assistance.

Have other questions?

For login and registration support, submit a web support request. For all other questions, contact us. Need to find a specific form or file a grievance? Find the answer in our Member Resources.

Frequently asked questions

How do I create an online account and why do I need one?

With your Delta Dental online account, you can:

• Access your member ID card
• Review your dental benefits
• Check eligibility
• Review claims
• Change your dental facility (if you're a DeltaCare® USA member)
• Pay your premiums (if you have individual insurance)

Create your account in four easy steps:

1. Select Enrollee/Adult Dependent from the user type drop-down list.
2. Enter your personal information (first and last name, enrollee ID and date of birth). To locate your enrollee ID number, review the welcome letter or email you received from Delta Dental. It might be called "member ID" or "subscriber ID," depending on your plan.
3. If you can't find your enrollee ID number, enter your Social Security number — with no dashes or spaces — as an alternative.
4. Create your username and password and enter your email address. You will also be asked to choose a challenge question and answer in case you ever forget your password.
5. Now you can log in to your account from our website.

How can I get a plan ID card if I didn't receive one?

Log in to your online account to print your plan ID card or show it to your dental office from your mobile device. Learn how to create an online account if you don't already have one.

Keep in mind that you don't need an ID card to receive benefits — the dental office can look you up using your name, date of birth and member ID number or Social Security number.

How can I tell if my plan is active and my dependents are covered?

Log in to your online account (or create an account if you don't already have one) to check the status of your plan — active or inactive — and the start and end dates. If your plan is active, you can view the status of your dependents on the Family Members Eligibility Status List . Dependents who are currently covered under your plan are listed as active. If not, they're listed as inactive.

How can I tell if my current dentist is part of my plan's network?

Log in to your online account and search Find a dentist by entering your dentist's name and your location. You can also search in the dentist directory on our website.

If your dentist is in your plan's network, they'll be listed in the search results. If not, your dentist is likely not part of your plan's network.

How can I check my plan's benefits and coverage for a dental procedure?

Log in to your online account or check your plan booklet or Evidence of Coverage to review your coverage for a specific dental procedure.

How do I pay for my plan?

There are many ways to pay for your dental plan.

For plans you purchased as an individual: One of the most common payment options is a monthly premium. Depending on your plan, it may also be possible to pay annually, semi-annually or quarterly. You can pay with a credit card, a check, an electronic fund transfer or with other options depending on your specific plan.

For employer-sponsored plans: Monthly premium payments are generally deducted from payroll.

Can I pay my plan premiums online?

Yes. If you have an individual dental plan. you can pay your premiums online. Simply log in to your online account to make your payment.

How do I set up autopay?

You can set up autopay when you first enroll in your chosen plan, or at any time from your online account.

Where can I find my claim statements?

Log in to your online account to access your claim statements and other plan documents.

How can I check my Health Care Exchange (Marketplace) enrollment status?

If you've already enrolled in a Health Care Exchange (Marketplace) plan from Delta Dental, you can check your enrollment status here.

Have more questions?

Visit our FAQs to get answers to your questions.

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Resources

About Delta Dental

© Delta Dental. This website is the home of Delta Dental of California; Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; Delta Dental of West Virginia, Inc. and their affiliated companies. Delta Dental of California and Affiliates is a part of Delta Dental Plans Association. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia.