Is canada included in my verizon plan

TravelPass lets you use your domestic talk, text and data* in 210+ countries and destinations outside the US for a set daily fee. Calling within the country you're visiting and back to the US are both included with this plan.

*High speed data applies for the first 2 GB/day with 3G speeds thereafter. If more than 50% of your talk, text or data usage in a 60-day period is in Canada or Mexico, use of those services in those countries may be removed or limited.

How will I be charged for TravelPass?

• $5/day in Mexico and Canada. Remember, calling, texting and data use in Mexico and Canada are included at no extra cost in our Unlimited mobile plans.
• $10/day in other TravelPass countries.
• If you travel to 2 countries within a single 24-hour session or have a layover in a different country on your way to your final destination, you're still only charged for the first session.
• There's no need to remove TravelPass from your line as you're only charged on days you use your device in a TravelPass country.
  • There's no charge when you're in the US.

  What will I be charged if I call another country other than the one I'm visiting or the US?

  You will be charged as per your International Long Distance plan. If you do not have one, you will be charged international long distance pay per minute rates.

  How does TravelPass work?

  After you add TravelPass to your line:

  1. A 24-hour TravelPass session starts automatically when you use your device in a TravelPass country (e.g., make or answer a phone call, send a text or use data).
  2. You must turn on cellular data or data roaming when you go to the TravelPass country to use Travel Pass.
  3. Please remember that once your cellular data or data roaming is turned on, a TravelPass session can be started by background data, including:
     • App content refreshing (e.g., Weather apps, Fitness Tracker, etc.)
     • Syncing (e.g., with email)
     • Device or app software updates
  4. 2 hours after the session starts we send you a text letting you know when your 24-hour TravelPass session ends. Using your device after that time will start a new session.

  Which countries can I call with TravelPass?

  With TravelPass, you can call within the country you're visiting and you can call back to the US.

  If you want to call a different country, add an International Long Distance Plan to your line in My Verizon website or the My Verizon app.

  If you don't add an international long distance plan you'll be charged international long distance pay per minute rates for these calls.

  Can I use Wi-Fi calling with TravelPass?

  Wi-Fi calling isn't included with TravelPass. Wi-Fi calling to a country other than the US is charged international long distance rates regardless of whether or not you have an international travel plan.

  Can I use my device while traveling outside the US?

  Most smartphones and some tablets can be used when you travel abroad. Use our Trip Planner to find out if your device will work for your trip.

  How do I get my device ready to use outside the US?

  Before you use your device while traveling, make sure your device's roaming is turned on. Roaming must be on so your device can connect to cellular networks in your destination country.

  For instructions to turn roaming on and off:

  • Visit Let's Troubleshoot Your Devices to learn how to adjust your roaming settings.
    
  • Enter your device in the search field under Filter (e.g., "Samsung" or "S23", etc.) and choose your device.
  • Select Troubleshoot under the device's name on the device tile.
  • In the Search Another Issue field, type "Turn data roaming on or off." Follow the instructions for your device.

  How do I add TravelPass to my line?

  You can add TravelPass to your line by:

  • Visiting the Trip Planner in My Verizon.
  • Texting the word Travel to 4004.
  • For TravelPass to work, you must turn on cellular data or data roaming when you go to the TravelPass country.

  Do I have to opt in every day to use TravelPass?

  No, you don't need to opt in every day. Add TravelPass once and it stays on your line so you're all set for your next trip. You're only charged for the days that you use your device in a TravelPass country. There's no charge when you're in the US.

  How do I get more high speed data once I've reached my limit?

  TravelPass gives you high-speed data for the first 2 GB/day. After that, you'll have unlimited data at 3G speeds for the remainder of your TravelPass session.

  To get more high speed data after you use the daily 2 GB:

  • We'll send you a text offering an additional 2 GB of high speed data to use in the same 24-hour session.
    • This additional data costs $5 in Mexico and Canada, $10 in all other TravelPass countries.

    You can buy additional 2 GB of high speed data multiple times during a single 24-hour session.

    Note: Additional high speed data sessions are not available in Andorra, Burundi, Bahrain, Ethiopia, Kiribati, Kosovo, Mauritius, Namibia, Nepal, Pakistan, Sudan, South Sudan, Zimbabwe.

    How do I get TravelPass days on us?

    You get TravelPass days on us when you have:

    • 5G Get More*, 5G Do More* – Get a TravelPass day each month.
    • Verizon Visa Card – You get 2 TravelPass days per calendar year if you apply and are approved for the Verizon Visa Card.

    *No longer available to add to your account.

    Can I see how many TravelPass days I have?

    All of your TravelPass days are stored in your TravelPass bank.

    To view your TravelPass bank:

    1. In the My Verizon app, tap the Menu icon in the top left corner of the screen.
    2. Tap myAccess.
    3. Scroll down to Manage your TravelPass days.

    You’ll see the number of TravelPass days you have.

    You can tap Manage to see the expiration dates of each of your TravelPass days and/or transfer* them to another eligible line on your account.

    *TravelPass days earned with 5G Get More or 5G Do More phone plans can't be transferred to other lines.

    How do I use my TravelPass days?

    The TravelPass days assigned to your line are automatically used when you have TravelPass active on your line and travel outside the US to a TravelPass country.

    When you arrive at your international destination, you receive a text message telling you how many TravelPass days you have. Once all your TravelPass days are used, the normal TravelPass daily fee will be applied.

    Note: TravelPass days aren't eligible for use on cruise ships.

    Can I transfer my TravelPass days to another line on my account?

    TravelPass days you get through the Verizon Visa Card can be transferred to another eligible line on the account. The Account Owner or Account Manager can make the transfer through the My Verizon app:

    1. Go to your TravelPass bank in the My Verizon app.
    2. Tap Manage.
    3. Tap Reassign next to the TravelPass day you want to transfer to another line.
    4. Select the eligible line you want to reassign the TravelPass day to.

    The TravelPass day is now assigned to that line.

    • TravelPass days you receive from your Verizon Visa Card won't automatically be assigned. You can view them and assign them on the Use Rewards tab of the myAccess screen in the My Verizon app.
    • TravelPass days earned with 5G Get More* or 5G Do More* phone plans can't be transferred to other lines.

    *No longer available to add to your account.

    Do my TravelPass days expire?

    Here's when your TravelPass days expire:

    • Verizon Visa Card: TravelPass days expire at the end of the calendar year.
    • 5G Get More* and 5G Do More* TravelPass days expire 12 months after you receive them.

    *No longer available to add to your account.

    Video

    Tips on using TravelPass

    Length: 1:00

    Video Transcript

    Tips on using TravelPass (1:00)

    Hi there! If you're planning on traveling abroad, we have a few simple tips to help you get the most out of your Verizon phone and your TravelPass. Make sure you enable roaming before you go, so that you can use data and voice services internationally.

    Go to settings, select cellular, then roaming, and make sure data and voice roaming are turned on.

    Remember, it may take up to three minutes for your phone to connect to local networks. If you experience service issues, be sure to turn your device off, then back on. This is a simple, yet effective way to reconnect your device to the international network while traveling.

    Making calls while outside the US will always need the international access code followed by a country code, and then the number you're calling. So on your iPhone, hold down the zero until you see the plus sign appear, enter the country code, then dial the number you want to call. And if you call a contact stored on your phone, double check that you've included the "+" and the country code.

    For more travel tips from Verizon, follow the link below:
    www.go.vzw.com/traveltips

    That's all for now! Enjoy your trip!